Privacy Policy

Last updated 27 October 2026

1. Who we are

Voyselle (voyselle.com) is a registered business name of Muhammed Mehdi Gokbulut, a sole trader based in South Australia (ABN 63 907 128 704). For any privacy question or request, email hello@voyselle.com.

2. What we collect

• Account details. Your email address. If you sign in with Google, Google also shares your name and profile picture with us. We only use your email address.
• Billing details. If you subscribe, Stripe collects your payment details. We never see or store your full card number. We keep your plan, subscription status, billing dates and a Stripe customer reference.
• Usage. How many listings you generate, when, and the estimated cost of each request to our AI provider. We use this to apply your plan's allowance and to run the business.
• What you type in. Your writing sample and product details are sent to our server and to our AI provider to generate your listing. We don't store them on our servers once the listing has been generated.
• Stored in your browser. Your saved voices, your work in progress and your sign-in session are kept in your browser's local storage on your own device. Clearing your browser data removes them.
• Technical information. Like most websites, our hosting provider records basic request information such as IP addresses, browser type and times. We use it for security and to fix problems.

3. How we use it

• to sign you in and run your account;
• to generate your listings;
• to process payments and apply your plan's listing allowance;
• to prevent abuse, such as people creating many accounts to get extra free listings;
• to answer your questions and give support;
• to keep records we're required to keep by law, such as tax records.

We only email you about your account, such as sign-in links and important changes to the service or these policies. We won't send you marketing emails unless you've agreed to receive them.

We don't sell your personal information, and we don't share it with advertisers.

4. Who we share it with

We use trusted service providers to run Voyselle. Each one only gets the information it needs to do its job:

• Supabase: sign-in and our database (servers in Sydney, Australia).
• Anthropic: the AI that writes your listings. It receives your writing sample and product details. Under Anthropic's commercial terms, it doesn't use this content to train its models.
• Stripe: payments, subscriptions and invoices.
• Render: hosting for our website and server.
• Resend: sending sign-in emails.
• Google: only if you choose to sign in with Google.

We may also share information if the law requires it, or to protect our rights or the safety of others.

5. Information stored outside Australia

Some of these providers store or process information outside Australia, including in the United States and other countries where they operate. We use providers with strong security and privacy practices.

6. Cookies and tracking

Voyselle doesn't use advertising or analytics trackers. To keep you signed in, we use your browser's local storage. If you pay with Stripe or sign in with Google, those pages set their own cookies under their own privacy policies.

7. How long we keep it

• We keep your account and usage information while your account is open.
• When you ask us to delete your account, we delete your account and usage information within 30 days.
• We keep billing records for as long as Australian tax law requires, which is generally 5 years. Stripe keeps its own payment records under its own policies.

8. Your choices and rights

You can ask us to:

• give you a copy of the personal information we hold about you;
• correct information that's wrong;
• delete your account and personal information.

Email hello@voyselle.com from the address you use for Voyselle. We'll reply within 30 days. Depending on where you live, you may have other rights under your local privacy laws. Contact us and we'll help.

9. Security

Information is sent over encrypted connections (HTTPS). Access to our database is restricted, and each account can only see its own information. No system is perfectly secure, but we take reasonable steps to protect your information. If we learn of a breach that affects you, we'll let you know.

10. Children

Voyselle is for people aged 18 and over. We don't knowingly collect information from children.

11. Complaints

If you have a concern about how we've handled your information, please email us first so we can try to fix it. If you're not happy with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au, or the privacy regulator where you live.

12. Changes to this policy

We may update this policy from time to time. We'll change the "Last updated" date at the top. If we make an important change, we'll email you before it takes effect.